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Devotee Trust & Data ProtectionNon-Governmental Platform

Privacy Policy

At MangalMarg, devotee trust and scriptural sanctity are our highest priorities. This Privacy Policy outlines how your personal details, Vedic Sankalp Gotra data, contact numbers, and payment transactions are collected, protected, and handled for ritual bookings at Mangal Nath Temple, Ujjain.

Last Updated: October 2026
Officiating Venue: Mangal Nath Temple, Ujjain (M.P.)
Head Priests: Pt. Shubham Joshi & Pt. Deepak koushik
Security: 256-bit SSL/TLS Secure
Business Owner Review Note

This Privacy Policy reflects the authentic data practices of the MangalMarg platform. If temple operations, gateway integrations, or data retention schedules are revised, the business owner can update this document and the contact information provided below.

1. Information Collected2. Payment Processing (Razorpay)3. Devotee Authentication & Security4. Cookies & Local Storage5. Analytics & Telemetry6. Third-Party Services7. Data Security Measures8. Data Retention9. Devotee Privacy Rights10. Correction & Deletion Requests11. Contact & Grievance

Contents

1. Information Collected2. Payment Processing (Razorpay)3. Devotee Authentication & Security4. Cookies & Local Storage5. Analytics & Telemetry6. Third-Party Services7. Data Security Measures8. Data Retention9. Devotee Privacy Rights10. Correction & Deletion Requests11. Contact & Grievance

Need Assistance?

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1

Information Collected

MangalMarg collects only the minimum personal, astrological, and transactional data necessary to execute authentic Vedic rituals, chant individualized name-gotra Sankalps, and coordinate temple or home visit services. We do not solicit extraneous personal data.

Devotee Full Name
Used by Pt. Shubham Joshi / Pt. Deepak koushik during the formal scriptural Sankalp and mantra recitation.
10-Digit Mobile Number
Used for booking identification, automated digital voucher delivery, and direct priest communication (associated with your Google Sign-In identity).
Gotra & Astrological Birth Date
Lineage Gotra for Vedic chanting. Date of Birth is optional and used strictly for Janam Kundali / Nakshatra alignment.
Residential Address & Pincode
Mandatory only for Home Visit services to coordinate priest travel, samagri delivery, or Prasad dispatch.
Booking & Muhurat Details
Selected puja offering, chosen tier package, date, auspicious time slot, and voluntary prayer concerns (Manokamna).
Payment Status & Reference ID
Razorpay Order ID, Payment ID, total Dakshina amount, and selected mode (Online or Offline to Panditji).
2

Payment Processing & Razorpay

MangalMarg NEVER captures, accesses, or stores sensitive financial instruments such as Credit/Debit Card numbers, CVV codes, net-banking credentials, or UPI MPINs on our servers.

All online transactions are securely processed directly through Razorpay (Razorpay Software Private Limited), an RBI-authorized payment aggregator conforming to the highest PCI-DSS Level 1 compliance standards with 256-bit SSL encryption.

  • Online Dakshina: Secured instant checkout via UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, and Net Banking.
  • Offline Payment to Panditji: Devotees may choose "Pay to Panditji at Temple or Home", requiring zero digital payment data online. The fixed Dakshina is settled directly with the priest upon arrival in cash or direct UPI.
  • Transaction Records: We retain solely the Razorpay Order ID, Payment ID, timestamp, and transaction status for booking reconciliation and digital invoice generation.
3

Devotee Authentication & Google Sign-In

To safeguard devotee privacy without cumbersome passwords, MangalMarg operates on a verified Google Sign-In authentication architecture coupled with your devotee mobile number:

  • When you sign in or book a puja, you enter your 10-digit mobile number for ritual and priest coordination, followed by instant, secure verification via your Google account.
  • Google OpenID Connect cryptographically confirms your email and identity without exposing your Google account password to MangalMarg.
  • Upon successful authentication, a secure session token and HttpOnly session cookie are established to enable seamless access to your booking history, ritual vouchers, and devotee profile in "My Bookings".
4

Cookies & Browser Storage

MangalMarg respects your digital sanctuary. We do not use third-party advertising cookies, behavioural retargeting pixels, or commercial tracking networks. We utilize browser LocalStorage solely for core operational preferences:

  • mangalmarg_user: Stores devotee authentication state and mobile number to maintain session continuity for "My Bookings".
  • mangalmarg_lang: Stores your preferred language setting (Hindi or English).
  • mangalmarg_theme: Stores your visual display preference (Light or Dark mode).

You can clear browser local storage and session data at any time through your web browser preferences.

5

Analytics & Telemetry

To ensure website performance, server reliability, and rapid load times across diverse internet speeds in India, minimal anonymous diagnostic telemetry may be gathered:

  • Page response latencies, technical error logs, and browser client types.
  • Devotee spiritual details, Gotra, names, and phone numbers are strictly sequestered and never transmitted to marketing analytics vendors.
6

Third-Party Services

To facilitate seamless Vedic bookings, MangalMarg partners only with reputable, enterprise-grade service infrastructure providers:

  • Razorpay (Payment Gateway): End-to-end payment processing, UPI rails, and automated payment reconciliations.
  • Telecom / SMS Gateways & WhatsApp Business API: Transmission of instant digital booking vouchers, ritual updates, and priest contact coordination.
  • Secure Cloud Infrastructure: Encrypted databases and cloud servers engineered with strict firewall and access limitations.

MangalMarg does not sell, rent, monetize, or trade devotee personal records to any commercial marketing entities or data brokers.

7

Data Storage & Security

We institute comprehensive technical, organizational, and physical safeguards to maintain the integrity and confidentiality of devotee records:

  • 256-bit SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted using industry-standard 256-bit SSL/TLS cryptographic tunnels.
  • Role-Based Administrative Access: Strict role-based access control restricts devotee booking details exclusively to verified administrative coordinators and assigned presiding priests.
  • Scriptural Confidentiality: Devotee Gotra, Sankalp intentions, and family names are treated with solemn religious dignity and held in strict devotional confidence.
8

Data Retention

MangalMarg retains devotee data only for the period necessary to fulfill the spiritual service and comply with operational requirements:

  • Booking Records & Vouchers: Retained in your "My Bookings" profile to facilitate ritual execution, priest verification, and long-term receipt access.
  • Temporary Login Sessions: Secure session tokens are immediately invalidated and revoked upon logout or token expiration.
  • Financial Transaction Logs: Retained as required by applicable Indian taxation and accounting documentation guidelines.
9

Devotee Rights

Devotees retain transparent sovereignty over their personal and devotional information:

  • Right to Access: Devotees can inspect their upcoming and completed rituals, dates, and official vouchers at any time via "My Bookings".
  • Right to Correction: You may request updates to devotee names, Gotra, birth details, or address prior to ritual execution.
  • Right to Erasure: You may request permanent deletion of your profile and booking records from our active databases.
10

Correction & Deletion Requests

To initiate an update, correction, or permanent deletion of your personal data, follow these straightforward steps:

  1. Submit Request: Send an email to privacy@mangalmarg.com or a WhatsApp message to +91 9111721217 from your registered mobile number.
  2. Specify Details: State your 10-digit mobile number and specific request (e.g. "Update Gotra / Name" or "Delete My Devotee Record").
  3. Verification & Processing: Our verification team will authenticate ownership and process the request within 7 business days, confirming completion.
11

Contact & Grievance Redressal

For inquiries, clarifications, or grievances regarding this Privacy Policy or your personal information, please connect with our presiding priests and coordination cell:

Pt. Shubham Joshi & Pt. Deepak koushik

Temple Sanctum: Mangal Nath Temple, Ujjain, Madhya Pradesh 456006, India

Phone Helpline: +91 9111721217

WhatsApp Support: +91 9111721217

Official Email: privacy@mangalmarg.com / support@mangalmarg.com

Operational Hours: 7:00 AM – 9:00 PM IST (All 7 Days)

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